Do they need help to carry it out or are they completely unable to do it and need someone else to do it for them? This question does not signify your ability to walk. contacting the claimant by telephone for further information. HPs should be mindful that the level of analgesia used does not necessarily correlate with the level of pain. The assessor will also make a note of your mental state during the assessment - for example, they'll record whether you look depressed or happy, tense or relaxed and how you cope with social interaction. However, the DWP reserves the right to take appropriate action where the recording is used for unlawful purposes for example, if it is altered and published for malicious reasons. There is unlikely to be any change in functioning in the shorter term, but with time, maturity and learning his functional ability is likely to change so a review in 5 years would be appropriate.. If the HP identifies such a condition, they have a responsibility notify a suitable person involved in the claimants care. You will need to contact the assessment provider and request a home assessment. Functional examinations may cover one or more of: 1.6.38 Before starting a physical examination, the HP must explain the procedure to the claimant, and obtain explicit verbal consent to continue. In April 2019, for the new claims cleared under normal rules, the average PIP claim took: 13 weeks from the point of registration to a decision being made on the claim, and. Severity of a mental health condition does not necessarily correspond with the type or dosage of medication that the claimant is receiving. The PIP assessment questions on mental health will be asking about the degree of assistance you need in daily activities. 1.6.50 HPs should be ready to terminate consultations at any point should they become too stressful for the claimant. The HP should also include details of any alterations to medication which have occurred since the questionnaire or supporting evidence was supplied. 1.6.7 Throughout consultations, the HP should: use clear language that the claimant will readily understand, for sighted claimants, during face to face assessments, body language should be positive for example, sitting to face the claimant, maintaining good eye contact, nodding to indicate understanding of what is being said and leaning forward towards the claimant from time to time, when recording information on any computer systems, the HP should ensure that they look up frequently from the screen and maintain eye contact, for blind and partially sighted claimants, the HP should explain what they are doing at each stage of the assessment. this is a walk through of what happened in my recent telephone pip ( personal independent payment) assessment review and what questions been asked and how . This PIP assessment question on mental health is important for people who may be suspected to have hearing complications, learning complications, autism, stress, anxiety, or other mental health concerns. 59% of people said that the assessor did seem to have read their form She both reassured us that she had and also seemed to understand what has been written in the form. You need to tell the private assessment provider why you cant attend your appointment in an assessment centre. The claimant must not be assessed if they are on their own. 63 replies 18.3K views. She tries to find support for vulnerable men and women in abusive relationships. Where can I get support for my mental health? You are awarded points for each activity, based on your ability and how much help and assistance you need to do it. The claimant or companion may keep the notes and do not have to provide a copy to the HP, although the HP may record that notes were taken. 1.7.27 The HP will be asked to consider the ESA evidence when providing advice to the DWP. 1.13.3 Supplementary advice may also be requested for a reconsideration where the claimant challenges a decision made about entitlement to PIP, or for the early revision of a decision as part of the appeals process. He lives in supported accommodation and there has been no change to his functional ability in the last few years. Safely: Can you do the activity without causing danger to yourself or someone else? These periods are known respectively as the qualifying period and prospective test. My pip telephone assessment is 2moro and my mental health has took a turn for the worse I don't think I'm going to be able to talk to them I don't even want to answer the phone I've not slept in says I'm drained I don't want put myself through all my mental health just to get 0 points or for them to not even listen to me I think if I spoke to them I would just end up crying when I sent the . reading and comprehending written information, organizing a journey or following a route. Advice should be based on the HPs assessment of when there is likely to be a significant change in the overall functional effect of a claimants main disabling condition(s). You might have asthma, but PIP will assess you very differently if your symptoms are managed by medication. Instead, and only if a consultation is deemed necessary, the AP must send the invite to the appointee only. Benefits if your mental health means you need support. There are 3 parts to the guide for assessment providers (APs) carrying out assessments for Personal Independence Payment (PIP). mobility intended to act as a contribution to the extra costs disabled people face in their day to day lives that relate to mobility. You can change your cookie settings at any time. | Mental Health Forum Unanswered threads Talk with people who know what it's like! Each descriptor has a score. However, HPs should consider the type and context of certain medications, for example use of depot antipsychotic injections in psychotic disorders. This could include advising on the nature of a diagnosis, the use and significance of medication, the interpretation of functional examination findings, the significance of special investigations and the nature of surgical or other treatments, requesting non-prescriptive advice of a general nature on the likely functional restrictions arising from a specific health condition or impairment, requesting advice on whether a claim is being made for substantially the same condition as a previous claim, to inform a fraud investigation (such requests are likely to be rare). Having a mental health problem can be expensive. 1.15.30 The HP should also ensure that the claimants health professional understands that a written record will be made of any information given during the telephone conversation and that this will be available to the patient at a later date unless there is harmful information. 1.6.10 Throughout the consultation, HPs should be evaluating what they are being told and checking whether the evidence is consistent. 1.6.18 The HP should record any other prescribed therapies, such as physiotherapy, making a note of who prescribed them, how often they are carried out, and how effective they are. How can I appeal a decision about my benefits? In such cases the HP may need to seek advice from another person, for example (this list is not exhaustive): a third party (where noted on the claimants case) in order to obtain the necessary evidence, the practice administrative staff (note: information should only be requested from administrative staff if all other sources of evidence have been unsuccessful). In the event that a claimant is not aware of their prognosis, it must continue to be treated as a standard claim. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. You can also answer yes if you meet one of the following conditions: Here is another sample PIP assessment question on mental health: Do you need help from another person, guide dog or specialist aid to get to a location that is unfamiliar to you?YesNoSometimes. PIP telephone assessment questions was created by drummer53 I have a telephone assessment tomorrow and I've been through all the guides but can find anything about what to expect in a telephone assessment, like what questions they ask or how they trip you up. For example, if carrying out housework or walking outside would mean the claimant was unable to do anything else that day, this should be properly explored and recorded. It is intended to supplement the contract documents agreed with APs as part of the commercial process, providing guidance for health professionals (HPs) carrying out assessment activity and for those responsible for putting in place and delivering processes to ensure the quality of assessments. You can learn more about these PIP medical assessments with questions on mental health by buying this book on this website. This is known as harmful information In law, this is the only information that can be withheld from a claimant. 1.6.75 HPs may also consider whether other options may be acceptable for example, if travelling on public transport is the issue, could a taxi be considered? If you cant attend your appointment, you must contact the private assessment provider who sent you the letter immediately their contact number will be in your letter. The actual amount of PIP you can get depends on the number of points awarded by the Department for Work and Pensions (DWP) for both components. 1.1.5 Claimants currently make an application for PIP by phone and once basic entitlement conditions are established, the claimant is asked to complete the How your disability affects you questionnaire, referred to in this guide as the claimant questionnaire. There is an expectation that this will remove or reduce the need for claimants to record consultations. 1.4.18 APs are responsible for making payments for GP factual reports (GPFRs) where they have sought them, with the DWP reimbursing them the fees paid. If you take someone with you to the assessment, they can also claim travel expenses if they travel with you. For example, it might be reasonably expected that a 25 year old man who is otherwise healthy but has lost his lower leg in an accident might adapt well to the loss. In such cases, where the available information is consistent, the HP should consider whether they can use their own expert clinical knowledge of the condition(s), its severity and known impact in other areas to determine, on the balance of probabilities, the likely impact in the remaining areas. The healthcare professional to be a specialist in mental health. Ask for the assessor to be the same gender as you. 1.6.28 The functional history is the claimant's own perspective on how they manage the daily living and mobility activities. For all incoming calls the callers identity must be verified. Clients will sometimes explain that they have a life-threatening condition or they have an organ might go pop at any time. When advising on descriptors and justifying advice, the HP should consider the functional effects of the claimants health on the majority of days. where, in reassessment cases, further evidence may confirm whether or not there has been a change in the claimants health condition or disability. For urgent help, please see Help & contacts. Helping you understand, manage & improve your mental health and money issues. 1.9.5 The advice should take into consideration that even though in some conditions there may be no expectation of improvement of the underlying condition, it may be possible for the claimant to adapt given sufficient time or with appropriate treatment and/or support, thereby reducing the effects on functional ability. A bit about my claim: Eating disorder for 15 years (I have come to simply exist with the daily behaviour of an ED and haven't had any recent treatment in years, so little recent evidence on this . These people already have appropriate support. This free money management tool is specifically for people on Universal Credit. 1.9.7 Age is not a medical cause of incapacity but it can be an indicator of disease progression. The article then gets reviewed by a more senior editorial member. In the case of an appeal, the claimant, his/her representative and members of the tribunal will see a copy of the report. This would be considered together with other factors such as their manner, hearing ability, walking ability during the history taking, through to the conclusion of the consultation. However it is important to balance informal observations with evidence from professionals who may have observed the claimant more regularly. to intervene on your behalf. You can learn more about having an assessment at home by buying this book on this website. With regard to requests for personal information, APs should: only ask for what they need, and should not collect too much or irrelevant information, protect it, storing both clerical and electronic information securely, ensure that only staff who need to have access to the personal data in order to undertake their work should have access, not keep it longer than the required retention period and periodically review the data you hold and erase and anonymise when no longer required, not make personal information available for commercial use without the claimants permission. This includes our assessment report and your questionnaire and further evidence. The HP should encourage the claimant to expand on their answers to explore how easy or difficult they find a task. If a claimant has been in contact with DWP and has threatened self-harm or suicide, information about the incident will be included in the PIPCS Medical Evidence screen comments box. Therefore, consent to inform the GP of the unexpected finding should be obtained from the claimant. This new document has been designed to focus on the information to be checked at the award review stage and to determine whether there have been any relevant changes in the claimants condition(s) or needs across all descriptors since their current PIP award began. Simply use the buttons below to share on your social network. It should be explained that the assessment focuses on the effects of their health condition or impairment on their day-to-day life, looking at what they can and cannot do in relation to the daily living and mobility activities. 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For example, you can request: If the location of your assessment is more than 90 minutes away by public transport and you have difficulty travelling long distances, you might be offered an alternative site. Find out how to fill in the form for: Universal Credit; Personal Independence Payment If a claimant can handle a toothbrush, it is unlikely they cannot handle kitchen cutlery. DWP statistics show that 81 per cent of new claims and 88 per cent of those moving across from Disability Living Allowance are recorded as having one of . When weighing up the evidence, it is important to highlight any contradictions and any evidence that does not sufficiently reflect the claimants health condition or impairment or the effect on their daily life. The PA5 should also be used where additional information does not change the original advice. Hopefully you will be "lucky" and be awarded a rate. 1.6.12 The HP should record a succinct and relevant history of all the health conditions or impairments that affect the claimant. 1.7.1 These provisions were previously called Special Rules for Terminal Illness (SRTI), but this has now changed to Special Rules for End of Life (SREL) and the remainder of this section will refer to SREL rather than SRTI. 1.8.16 When a third party provides evidence for example, a carer or health professional the HP should evaluate the strength of the opinion being expressed. 1.4.16 HPs should identify who they are and the purpose of the call. Simply use the buttons below to share on your social network. The AP then conducts the assessment, gathering any further evidence necessary before providing an assessment report to DWP. Here is a sample PIP question on mental health: Do you need help from another person to plan a route to somewhere you know well? Claimants who have recently completed a cross border move from Scotland to England/Wales may instead provide the Scottish equivalent form BASRiS (Benefits Assessment under Special Rules in Scotland), where the BASRiS form is less than 6 months old. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead PIP pretty much does not care. 1.15.28 The Welfare Reform Act 2012 (Section 82) creates special provision for a third party to make a claim on behalf of a disabled person without their knowledge. They should not move the claimants limbs. It is essential to describe the claimants function as described both on bad days and on good days for the CM to understand the claimants circumstances and the consequences of their health condition or impairment. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. Hi everyone, Thanks for letting me onto the forum and for all your help! The claimant must not be coerced into giving consent when he/she is unwilling to give it and it must be a positive opt-in for example it is inappropriate to say things such as unless you agree to a report from your GP being obtained we cannot advise on your claim. 1.7.31 Should an HP identify that a claimant is likely to meet the SREL conditions during a consultation and the claimant is aware of their condition, the HP should treat the case as a SREL referral. The HP will choose a descriptor for each activity and a DWP CM will review the suggested descriptors and decide if the evidence supports those choices. 1.13.9 Where the assessment was completed using the PIPAT, it will be necessary to create the appropriate supplementary advice on the PIPAT and once submitted a PA5/PA6 will be output to the DWP. This section of the consultation must also explore the impact completing an activity may have on functional restriction immediately following and for the rest of the day. Wherever possible, the record should contain specific examples to illustrate difficulty with activities. Mood disorders Stress Anxiety You may be eligible for PIP, and should consider making a claim to the DWP, if you have daily living needs because of a mental health condition. This gives the claimant the opportunity to explain to the HP how their impairment or health condition affects them. We have translated the site; would you prefer to read in Welsh? 1.6.35 HPs must also take into consideration the invisible nature of some symptoms such as fatigue and pain which may be less easy to identify and explore through observation of the claimant. You will be declared capable of doing something if you can do it: If you have better and worse days, make sure you explain this to the assessor. Your assessment provider will be Independent Assessment Services or Capita - you should get a letter telling you which one it will be. If your long-term condition is getting worse, you will need more of this award. DS1500s will be sought and paid for by the DWP. 1.6.66 HPs may need to adapt their approach when assessing young people. This is because the HP is not trying to make a diagnosis of their condition. im glad so many people have been awarded pip,but to me mine was and still is depressing,i had my phone assessement on the 27th of january,ive had my condition still july 2020,my condition is osteoarthritis in both hips,i have lld,and these conditions affect my knees,groin,lower back,and basically pain all the way done to my ankles,i have to use 1.6.65 Claimants and companions taking part in a consultation with the claimant are entitled to take notes for their own purposes. 1.15.36 Other than information about their appointments with the HP or an update on their current position in the assessment process, it is not the role of the AP to release information to the claimant. If you say you came alone on the train, theyll make a note that you can travel alone on public transport. The HP should contact the most appropriate person involved in the claimants care. If evidence is returned to the AP in error, it should still be forwarded to the DWP for scanning. If you have a disabling condition that makes you housebound, you can also request for a home assessment. PIP telephone assesment today. If the claimant attends on their own then the assessment can go ahead if the claimant has capacity. It must be remembered that some of the information may not be readily understood by those who are not trained and experienced HPs. 1.6.51 If the claimant is uncooperative during a consultation, the HP may terminate the consultation where they have gathered sufficient evidence to complete the assessment report and provide advice for the CM. This includes: claiming benefits including completing and signing any claim, providing consent to obtain further evidence and providing information to the HP on the functional impact of the claimants health conditions, reporting changes in the claimants circumstances, or changes in their own circumstances that the DWP may need to know for example a change of name or address. it ws rebooked for tomorrow. A companion should be in the room for an examination only if both the claimant and the HP agree. Before your PIP assessment, you should plan your journey to your assessment centre. You can get Personal Independence Payment (PIP) if all of the following apply to you: You can state your needs here with regards to your debilitating condition. 1.7.20 If the HP is unable to contact a clinician then they should try to contact another relevant clinician involved in the patients care. However, their mental health conditions are likely to persist., 3 year review She is experiencing limitations to her functional ability due to severe depression and anxiety, which she has had for a few years. She is under the mental health team who are treating her with combination therapy, including several medications and psychological therapy. You are most welcome to join today! When returning the form, you must include all tickets and receipts. 1.7.28 Where it is felt that this is still insufficient, the HP would be asked to contact the health professional the claimant has identified on the claim form, to obtain information in order to advise the DWP. These kinds of professionals ensure that those requiring help and assistance from the Government are able to get it and play a key role in the health system. What are my options for dealing with debt? Her condition improved with treatment but 6 months later she re-claimed benefit because of depression and paranoia. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. 1.6.61 APs must publicise these conditions and include them in communications sent to claimants before they attend a consultation. The circumstances where obtaining further evidence may be appropriate include (but are not limited to): where HPs feel that further evidence will allow them to offer robust advice without the need for a consultation for example, because the addition of key evidence will negate the need for a consultation, where they feel that a consultation may be unhelpful because the claimant lacks insight into their condition, where claimants have progressive or fluctuating conditions, where they consider that a consultation is likely to still be needed but further evidence will improve the quality of the advice provided to DWP for example, because the existing evidence lacks detail or is contradictory or to corroborate other evidence.
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